Is Cengage a good company to work for?

Cengage has an overall rating of 2.7 out of 5, based on over 2,610 reviews left anonymously by employees. This rating has decreased by 18% over the last 12 months. 28% of employees would recommend working at Cengage to a friend and 21% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Cengage?

28% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.6 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 321 reviews)); "Good benefits and easy onboarding" ((in 194 reviews)); "Work life balance is great" ((in 119 reviews)); "Colleagues are great and genuinely care." ((in 85 reviews)); "Great team to work with." ((in 63 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 117 reviews)); "poor management of employees" ((in 107 reviews)); "Upper management is always reorganizing." ((in 72 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 71 reviews)); "Salary is low unless you produce and reach upper bonus tiers." ((in 70 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

Decent company, stay away from inside sales! - Inside Sales Cengage Employee Review

2.0

Sep 6, 2023

Inside sales

Recommend

CEO approval

Business Outlook

Pros

Company creates good curriculum. Kind and collaborative coworkers.

Cons

Most of this job should and could be automated. Very high volume of customers (you will be responsible for several thousand accounts) and high level of stress. Management is not transparent about salary/ sales goals. Half of salary is paid out as an annual bonus if you meet your sales goal. Sales goals were given several months into sales year and are unrealistically high. If you meet your goal, they will significantly increase your target goal the following year. During hiring, they stated payout would begin if you meet 80% of your goal. Using their sales compensation calculator, meeting 80% of your goal entitles you to an additional payout of $6… the majority of the team is not projected to meet goal this year.

Cengage Response

2y

Thank you for taking the time to leave a review. I am sorry to hear that your experience is not consistent with most in the Inside Sales organization. This past year, we reduced the average number of accounts an Inside Sales Account Executive covers by 30% and at the same time increased base compensation and bonus for most roles. Each year, we conduct an engagement survey to get feedback from our teams and each year shows that Inside Sales is one of the most highly engaged and successful teams in Sales and across Cengage Group. If there is more we can do to improve your experience, I encourage you to speak with your manager. Edwin Robles, SVP and GM of US Higher Ed & Canada

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5.0

Mar 28, 2026

Content specialist

Recommend

CEO approval

Business Outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

1.0

Jul 13, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

6

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Jobs at Cengage

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Cengage

Decent company, stay away from inside sales! - Inside Sales Cengage Employee Review

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