Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,611 reviews left anonymously by employees. This rating has decreased by 17% over the last 12 months. 29% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Cengage?

29% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 317 reviews)); "Good benefits and easy onboarding" ((in 192 reviews)); "Work life balance is great" ((in 127 reviews)); "Colleagues are great and genuinely care." ((in 83 reviews)); "Great team to work with." ((in 66 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 111 reviews)); "poor management of employees" ((in 106 reviews)); "Salary is low unless you produce and reach upper bonus tiers." ((in 72 reviews)); "Upper management is always reorganizing." ((in 71 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 67 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

Excellent CEO, Evolving Business with Headwinds - Anonymous employee Cengage Employee Review

3.0

Apr 2, 2024

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Executive team is strong and transparent. Culture is inclusive. Well-intentioned leadership contending with a difficult environment.

Cons

Product investment and innovation has dropped in recent years and quality is falling behind the competition, particularly McGraw-Hill. Far too much turnover and frequent cost cutting reorgs, making it difficult to see results of strategy over the long term. This results in a lack of continuity for the customer and their relationship to Cengage. Not a stable environment.

Cengage Response

2y

Thank you for taking the time to leave a review. I appreciate the remarks about our transparent inclusive culture, as I believe that is what differentiates Cengage Group. Candor around changes happening in the organization are priorities for myself and the entire leadership team. Our primary objective in implementing recent changes to our business is to enhance efficiency and streamline our processes, ultimately improving our ability to serve our customers effectively and increase profitability. We’ve focused on identifying opportunities to bring similar work together to drive simplification, consistency, and efficiency. While we serve diverse markets, how we make, deliver, and support products is remarkably similar. Integrating teams doing similar work has been a key component of our operating model reset and driver of simplification. One example, relating to a point you mention, is our revamped approach product technology. Historically, when these teams were embedded in the businesses, they leveraged a variety of resourcing models. By bringing all product technology teams into Product Technology & Innovation under our new CDO, teams will leverage common tools and resources, giving us consistency in our approach, strengthening relationships with vendors and enabling us to focus our Cengage Group resources on driving innovation, while also delivering significant cost savings to the business. On a final note, I disagree with the notion that we have “given up” on our strategy; our industry is one of constant change and it is critical that we do not become complacent. I recognize these changes can often be unsettling, and we do not make these decisions lightly. Rather, we must keep a pulse on the needs of the unique education markets we serve and adapt our business processes to meet that need while continuing to deliver on our revenue and profitability goals. Best, Michael Hansen, CEO

Explore other reviews about Cengage

5.0

Mar 28, 2026

Content specialist

Recommend

CEO approval

Business Outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

1.0

Jul 13, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

6

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Jobs at Cengage

Enrollment Representative (Remote Opportunity)

Student Advisor (Remote)

Customer Success Consultant (Remote)

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Enrollment Manager (Remote)

Cengage

Excellent CEO, Evolving Business with Headwinds - Anonymous employee Cengage Employee Review

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