Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,611 reviews left anonymously by employees. This rating has decreased by 17% over the last 12 months. 29% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Cengage?

29% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 320 reviews)); "Good benefits and easy onboarding" ((in 199 reviews)); "Work life balance is great" ((in 119 reviews)); "Colleagues are great and genuinely care." ((in 87 reviews)); "Great team to work with." ((in 62 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 115 reviews)); "poor management of employees" ((in 108 reviews)); "Unfortunately salary is low and needs improvement" ((in 75 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 74 reviews)); "Upper management is always reorganizing." ((in 69 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

Company Culture is Good, But C-Suite Lacks Clarity - Senior Research Coordinator Cengage Employee Review

4.0

May 23, 2024

Senior research coordinator

Recommend

CEO approval

Business Outlook

Pros

Working on the research team was amazing. My colleagues and I consistently planned and executed long-term projects mainly due to our excellent communication. My manager was truly one of the best in the business, and I always felt like I knew where I stood with her and the team. In addition, the company has lots of Employee Resource Groups (ERGs) which host a ton of panels, discussions, and guest speakers. For transparency, I was an active member and leader of the Pride ERG and the Green ERG.

Cons

It often felt like the people at the highest levels of the company were out of touch with what was happening on the "ground," so to speak. They often missed the forest for the trees, or made embarrassing blunders at all-company meetings. In addition, the lowest-level employees at the company are paid far below what they deserve, and the turnover for those roles is very high.

Cengage Response

2y

Thank you for leaving a review about your experience working here. It’s great to hear that you enjoyed your team, manager and work as part of our research team. I want to extend a sincere thank you for dedicating time outside of your traditional responsibilities to help lead our employee resource groups, they are a crucial part of our culture which help drive connection and camaraderie. I am sorry to hear that you feel as though our leadership team is ‘out of touch’. Creating opportunities for candid conversations is a top priority for me and the entire executive team. We look to do this through our First Fridays and departmental town halls. Our employees underpin our success, I always welcome feedback on how we can help answer questions or clarify direction in these forums. I wish you the best in your next endeavors. Best, Michael Hansen, CEO

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5.0

Mar 28, 2026

Content specialist

Recommend

CEO approval

Business Outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

1.0

Jul 13, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

6

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Company Culture is Good, But C-Suite Lacks Clarity - Senior Research Coordinator Cengage Employee Review

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