Great Culture, But Be Prepared for Constant Changes - Customer Insights Researcher Cengage Employee Review

Thank you for taking the time to leave a detailed review about your experience. It’s great to hear that you have achieved a healthy work-life balance, that you are satisfied with our professional development opportunities and that you enjoy many of the benefits that we provide. Regarding remote work, a majority of Cengage Group employees remain virtual first. While most teams have operated successfully in a remote environment, for the past few years, we also believe that regular opportunities to meet and collaborate in-person add value and increase effectiveness for certain groups. We appreciate that this change requires coordination and planning. We’ve taken great care to introduce this change to affected groups with as much notice as possible before adopting an OfficeFlex Model later this year. In terms of recent changes to the business, my goal and that of the entire leadership team has been to lead with transparency and create opportunities for open dialogue – whether through written communications, First Friday forums or town halls with leaders in the businesses. In terms of compensation, as an organization we have worked hard to ensure our total rewards are competitive with the market and that employees are fairly compensated for the work they are responsible for. Our HR teams closely monitor the market to ensure our compensation is competitive. I encourage you to reach out to me directly with more feedback on how we can continue to improve. Best, Michael Hansen, CEO