Sad to see the decline - Anonymous employee Cengage Employee Review

2.0
Jul 24, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees were the best part of Cengage Group, there has been and still are some really talented people there, unfortunately leadership does not seem to see or notice the talent enough to want to keep, support or encourage growth! The ERGs were also excellent but again, people run and not very well supported by the company.

Cons

Cengage was a great place to work at the start! But in the past year has gone through MASSIVE changes. Large amounts of outsourcing or closing jobs and readvertizing them with less pay, completely gutting areas of the company, an entire year of limbo knowing job cuts are coming but not sure when. Really sad to see the company heading in this direction, absolutely profits over people focused.

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Cengage Response
1y
Thank you for taking the time to leave a review.  I do not take lightly the evolution that we have gone through over the last year. As a company, we faced an inflection point where we needed to reassess our structure to enhance our efficiency and effectiveness. This is critical to allowing us to invest in the business and meet the needs of customers. This means that, in some cases, we had to make difficult decisions that impact employees as we looked to remove duplicity in the businesses and shift to a shared services model. Our credo and ethos have remained central to our decision-making and serve as a guidepost for our business trajectory. Regarding transparency, creating opportunities for candid conversations is a top priority for me and the entire executive team. We look to do this through several channels, including our First Friday sessions and departmental town halls. I always welcome feedback on how we can help answer questions or clarify direction in these forums. Best, Michael Hansen, CEO

Explore other reviews about Cengage

1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

5
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