Do NOT take a job here even if you are desperate! - Account Executive Cengage Employee Review

2.0
Aug 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Made decent commission as I exceeded goal every year I was here.

Cons

I give this company two stars because I do think it very much depends on what region you are in and who your direct supervisor is. You can also make decent money with the commission you earn, but the big payout is only once a year. The base pay is very low and there have either been no raises or very low raises every year I was here. Unfortunately, the region I was in had horrible leadership and someone in a leadership position would constantly yell and verbally abuse team members. This had been reported to higher ups and on written surveys but nothing was ever done about it. It’s also a big red flag when leadership has nothing positive to say about everyone who left before you. You’re telling me all of those people you hired sucked at their job, or is it a reflection on your management capabilities? My direct Manager rarely ever worked campus with me and I don't remember them ever doing a live sales presentation while I was employed here. They seemed to offload everything to another on the leadership team. Manager also expected detailed reports of what you did every day of the week so they can micromanage from their house. You can exceed your goal every single year you are here and still be put on a PIP and get let go due to “activity”. While I worked here, several people left and I believe only one was voluntarily because of retirement.

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Cengage Response
1y
Thank you for leaving a review about your experience. I am sorry to hear that you were not satisfied with your experience with Cengage Group and that you felt underappreciated in your role. As an organization we work hard to ensure our employees feel supported by management, that total rewards are competitive with the market and that staff are fairly compensated for the work they are responsible for. We take bullying/verbal abuse claims seriously, and if you should want to discuss this further you should feel free to reach out to Jeri Herman, Chief People Officer. Regarding promotions and career advancement, this is an area that we have invested in significantly over the past several years to ensure there is clarity on the opportunities available and the skills needed for individuals to advance. We are always working to evolve these efforts to make sure we are enabling people leaders to have these conversations with their teams, and providing individuals with the resources they need to grow in their career. I appreciate the feedback as we continue to improve. Best, Edwin Robles, SVP and GM of US Higher Ed & Canada

Explore other reviews about Cengage

1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

5
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