Great Company, Strong Leadership - Sales Leader Cengage Employee Review

5.0
Aug 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Strong leaders, committed to company mission and aligning all teams to company goals.

Cons

Innovation creates a culture that embraces change and asks a lot of their people.

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Cengage Response
1y
Thank you for taking the time to leave a review. I appreciate your positive remarks about our leadership team and mission-driven focus.    Over the past decade, the needs of learners and educators have evolved significantly. As an organization, we have successfully adapted to these changes and remained a market leader in the sectors we serve. We have experienced three consecutive years of revenue growth, which is a testament to our ability to innovate and meet the evolving needs of our customers.  I completely agree with you that it is critical we continue to evolve and grow, and that we revisit how we measure success. This was a key motivator in the development of our ‘Cengage Group Scorecard’ – providing a metrics driven way for us as an organization to align on our goals and track our progress. This scorecard tracks impact across three pillars: financial excellence, customer impact and employee experience. I believe that this scorecard reflects our culture of transparency and accountability. I appreciate your feedback as we continue to evolve and improve. Thank you for your dedicated service of over 10 years. Best, Michael Hansen, CEO

Explore other reviews about Cengage

1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

5
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