Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,611 reviews left anonymously by employees. This rating has decreased by 17% over the last 12 months. 29% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Cengage?

29% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 313 reviews)); "Good benefits and easy onboarding" ((in 198 reviews)); "Work life balance is great" ((in 124 reviews)); "Colleagues are great and genuinely care." ((in 83 reviews)); "Great team to work with." ((in 66 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 115 reviews)); "poor management of employees" ((in 104 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 72 reviews)); "Upper management is always reorganizing." ((in 69 reviews)); "Unfortunately salary is low and needs improvement" ((in 69 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

Clear mission, but teams need to work together - Content Developer Cengage Employee Review

3.0

Jan 15, 2016

Content developer

Recommend

CEO approval

Business Outlook

Pros

My co-workers are truly dedicated, ambitious, thoughtful, smart, creative people. I feel lucky to work with them. I truly believe that the company is customer focused and dedicated to student engagement. I’ve been with the company for many years and this is the first time that I have felt motivated in my daily work by a clear, consistent vision and mission. Work/life balance is also very good, and there is a lot of understanding if you run into personal issues that require time off (as long as you get your work done).

Cons

Quality content development often seems to be an afterthought in the race to come out with new technology. The pressure is real, as the decline in print sales is significant, and student engagement is critical in overcoming the reluctance to embrace digital. However, the structure of teams (product, technology, and content development as separate groups) enables them to work in silos, which causes serious miscommunication and disconnect when they should be actively collaborating to create quality products. The atmosphere can be highly political as well for this reason, and so there is reluctance to listen when issues are brought up that might affect the customer, for fear of going against “strategy.” If the customer is truly first, management should listen when serious problems are raised that would impact the customer experience, regardless of the person/group who is raising the issue. My hope is that eventually people will put the politics aside and really work together toward the vision and mission set forth by the company.

Cengage Response

10y

Thanks for your post. I’m pleased with our progress, but there is always more to do. I recently had a conversation about the very issue you mention – some continuing silos - with one of our senior Human Resources Business Partners. To me, it’s a two-part fix: We can revise organizational structures to limit this tendency. But that alone is insufficient. The second part is harder. We need to collectively and individually overcome human nature and the typical desire to stick with your team. If you, or any of your co-workers, see an opportunity to make a positive student-focused change mid-stream, please point it out to your manager and/or a partner on another team. Practically speaking, we will always need to focus investments and can’t do everything all of the time. However, supporting your recommendations with a solid set of data or other facts gives you a great shot at improving or even completely changing an existing plan. I can assure you that we are working on breaking this down at every level of the organization.

Explore other reviews about Cengage

5.0

Mar 28, 2026

Content specialist

Recommend

CEO approval

Business Outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

1.0

Jul 13, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The individuals below the management level are good people, with some good people at management but C-Suite is horrible.

Cons

C-Suite hides their plans under corporate speak. Cengage was a family owned private company and they sold and ever since then has had, debt, schemes to shuffle and restructure debt while implementing RIFs after RIFs after RIFs...never ending and amazingly has been in increased this last year. From their actions it's outsource as much as you can of company operations and squeeze value from Intellectual Property. Look how many times they've renamed themselves. They had a CTO join for about a month or two until she realized it was a role with no team, no authority and left. The CEO is amazing at spin, you hear "great, great, great" corporate speak as the reality on the ground is "this failed, that failed..what!? they're gone!...what they moved that department offshore!...what!? that department is now a vendor relationship...oh we're not DEI focused because the wind changed". The trend is contraction not expansion, no ground breaking innovation. My jaded view from college on expensive books has only grew since I see how the sausage is made.

6

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Jobs at Cengage

Enrollment Representative (Remote Opportunity)

Student Advisor (Remote)

Customer Success Consultant (Remote)

Enrollment Manager (Remote)

Growth Marketing Director (Remote)

Cengage

Clear mission, but teams need to work together - Content Developer Cengage Employee Review

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