Great company - Bilingual Customer Service Representative Centene Employee Review

5.0
Oct 26, 2017
Recommend
CEO approval
Business Outlook

Pros

The work environment and culture is amazing. Very professional. Work equipment and app & systems are also easy to work with. Best job ever. Feel Appreciated and Valued at work.

Cons

It has no direct HR office. I left for surgery and it was handled through Cigna. Very scary experience, chasing paperwork, worrisome if still have a job.. etc however, Noel with Cigna is the case worker assigned to me, she stayed in touch either by mail or phone calls. I just wished paperwork would be less. It was asked for twice the in less than 6 weeks.

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5.0
Jun 30, 2026
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CEO approval
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Pros

Great culture here at centene

Cons

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3.0
Jun 12, 2017
Recommend
CEO approval
Business Outlook

Pros

I loved the work and for 6 years was happy with what I did. I knew I made a difference and did my job well. Not many has the same skill set I did and there was always work to do.

Cons

1. It's an old white boys club. I say that as a white individual. It sucks that's how MFN rolls. They say they value diversity but they don't. They will have a token diverse person in an exec role but they're there to be a face, not make any changes or impact. 2. They pay really well but that hurts when you leave. 3. They layoff the good people and keep the undereducated white males. Why? See #1 above. 4. They don't want you if you are female and over 40. Think I'm lying? See the number of females 40+ who got hit in the January "reorganization." 5. HR is a joke. Talent acquisition couldn't find their rear ends with both hands and a map. So many excuses on why they didn't do their jobs. 6. MFN said the HealthNet employees needed to learn the Centene way and the Centene way would prevail. He lied. 7. They never entertained the idea of working from home. At all. Even a 25% WFH option would cut costs and improve morale.

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Centene Response
7y
Thank you for taking time to leave a detailed review. Your commentary is already helping to make us better. We strive to prioritize the success of our employees and want them to feel supported. Centene Corporation is fully committed to an inclusive work space where all feel welcome and valued. Again, thank you for your comments.
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