Pros
Nothing, Nada, Zero and None
Cons
Profits are the only driving force. This company made their Billions off of taxes- This company loves it when the economy is tanking. At a town hall meeting a little over a year ago the VP Speaking visibly showed disappointment when talking about the economy--At the time the economy was doing good, therefore membership was dropping. The company deliberately declines providers claims, they down code provider claims without justification, when provider rates are increased they hold off implementing the correct rates, when providers are due large incentive checks, they date the checks the first of the month--deliver them a month later. (for a month they are earning interest off of Billions of dollars given to them by the state to give to the providers. It is a very weak and cowardly company--The only way they can figure out how to increase profits is by putting the screws to the provider. They can save money if they overhauled their internal processes. The company is extremely top heavy and few in management are capable of making decisions "on their feet" They put up a façade that they care about their employees and want your suggestions. Try and make a suggestion and you'll see it's a waste of your time. You get no feedback. Yearly Raises a minima-2%--they give out incentives instead--this way there is no obligation to pay you more the next year or the year after that.
