3.0
May 24, 2020
Former employee, more than 1 year
Dallas, TX
Recommend
CEO approval
Business Outlook
Pros
Good benefits. I loved the health insurance with decent premium. Calls weren’t too bad. 24 hrs of sick time and 18 days PTO. Their systems are pretty slow and they don’t keep up with technology. You use multiple systems to get 1 answer.
Cons
The shifts. This is not a 8-5 job. You work any shift between 7 am-8pm Monday -Friday and not the same time every day. And rotating Saturdays. Example: Mon-7am-3:30 pm, Tuesday -9am-5:30 pm, Wed- 11:30-8pm, Thurs-11:30am- 8:00 pm, Friday-9:30am-6pm. The following week it will not be the same hours on the same days, they will change. They also don’t pay shift differential or bilingual differential; you speak the other language for free.