Pros
Able to work from home and pay was okay, then it goes downhill
Cons
Hired and told it was such a wonderful company (all lies) Training goes on for about a month where your bombarded with information that you couldn’t possibly hope to remember and will leave you overwhelmed. Told that you can just access the information later and you’ll be fine. You’ll have access to a group chat where they’ll help you. No. They just throw you out to the customers and say good luck, who by the way won’t be pleased with the fact you take a while to find what they need. It was super stressful and the equipment provided cuts off what people say so you have to ask customers to repeat a lot. Their system is horrible and had numerous problems which you have to report. You’ll be expected to complete calls in a short time. My advice don’t work here it’s just a lot of stress. It’s not worth it at all. Your recruiter will tell you how great it is but listen to your gut and say no thanks. Unless you enjoy call centers I wouldn’t recommend this position to anyone. I can assure you there high turn over rate. If I could I would’ve rated it lower.
