Lured in Under False Pretenses - Anonymous employee Centene Employee Review

1.0
Aug 27, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co workers were really nice and helpful

Cons

I was hired and trained to work on a specific team that was aligned to my degree and experience. I had a Manager and a set schedule for when I arrive and leave work. I went away on vacation, that was planned prior to me accepting the position, when I returned I was blindly placed on the call center, with a new schedule and a different manager who never interacted with me or assisted me with anything. I had no knowledge about working the phones and when I contacted the director regarding this unprofessional transition, she told me she apologize and forgot to tell me their request for a new intake hire did not get approved. I’m sure she knew this well before I was hired. I put in my 4 weeks notice, after the new manager tried to scold me for not answering enough phone calls and doing enough faxes even though i was never trained or signed up to do it. Then the director tried to get me to submit a 2 weeks notice and said a 4 weeks notice wasn’t allowed. After contacting HR and Ethics, she switched up her tune. VERY UNPROFESSIONAL. If you needed staff for intake then that’s what needs to be presented to candidates that are applying. Don’t wait until they accept a different position to try to lure them on the intake team and label it as “business needs”.

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Cons

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3.0
Jun 12, 2017
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Pros

I loved the work and for 6 years was happy with what I did. I knew I made a difference and did my job well. Not many has the same skill set I did and there was always work to do.

Cons

1. It's an old white boys club. I say that as a white individual. It sucks that's how MFN rolls. They say they value diversity but they don't. They will have a token diverse person in an exec role but they're there to be a face, not make any changes or impact. 2. They pay really well but that hurts when you leave. 3. They layoff the good people and keep the undereducated white males. Why? See #1 above. 4. They don't want you if you are female and over 40. Think I'm lying? See the number of females 40+ who got hit in the January "reorganization." 5. HR is a joke. Talent acquisition couldn't find their rear ends with both hands and a map. So many excuses on why they didn't do their jobs. 6. MFN said the HealthNet employees needed to learn the Centene way and the Centene way would prevail. He lied. 7. They never entertained the idea of working from home. At all. Even a 25% WFH option would cut costs and improve morale.

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Centene Response
7y
Thank you for taking time to leave a detailed review. Your commentary is already helping to make us better. We strive to prioritize the success of our employees and want them to feel supported. Centene Corporation is fully committed to an inclusive work space where all feel welcome and valued. Again, thank you for your comments.
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