Centene Care Management - Care Manager Centene Employee Review

3.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

- leadership was great (directors, managers, etc.) - some flexibility with time (appointments, etc.)

Cons

- hated that it felt like a sales job. Your success in meeting metrics depended on convincing people to participate and that was HARD. - training was effectively non-existent. Several weeks of training on the charting system but almost nothing on the expectations or processes of the job. Even for tasks that were consistent across members I only learned by being told verbally (which assessments need to be done and how often,etc.) No useful job aids to even try to self-train. I was there for 1.5 years and still did not feel like I had a solid handle on things when I left. - leadership, as great as they were, had no ability to advocate for their staff. Two senior leaders who were there for many years that did back us were laid off; once they left, it was chaos. The micromanaging became unbearable. The metrics became untenable. Changes to procedures came sometimes daily without explanation or guidance. - not a lot of growth opportunity. - recruiter actually seemed offended that I requested to counter offer my compensation when I was initially hired. Despite the fact that I was only asking for the amount I had indicated as my desired range when being initially screened.

Explore other reviews about Centene

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, benefits, mission, learning programs, tuition reimbursement, bonus structure, ethical

Cons

At times, poor performance or poor leadership is allowed to stay too long.

3.0
Jun 12, 2017
Recommend
CEO approval
Business Outlook

Pros

I loved the work and for 6 years was happy with what I did. I knew I made a difference and did my job well. Not many has the same skill set I did and there was always work to do.

Cons

1. It's an old white boys club. I say that as a white individual. It sucks that's how MFN rolls. They say they value diversity but they don't. They will have a token diverse person in an exec role but they're there to be a face, not make any changes or impact. 2. They pay really well but that hurts when you leave. 3. They layoff the good people and keep the undereducated white males. Why? See #1 above. 4. They don't want you if you are female and over 40. Think I'm lying? See the number of females 40+ who got hit in the January "reorganization." 5. HR is a joke. Talent acquisition couldn't find their rear ends with both hands and a map. So many excuses on why they didn't do their jobs. 6. MFN said the HealthNet employees needed to learn the Centene way and the Centene way would prevail. He lied. 7. They never entertained the idea of working from home. At all. Even a 25% WFH option would cut costs and improve morale.

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Centene Response
7y
Thank you for taking time to leave a detailed review. Your commentary is already helping to make us better. We strive to prioritize the success of our employees and want them to feel supported. Centene Corporation is fully committed to an inclusive work space where all feel welcome and valued. Again, thank you for your comments.
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