2y
Thank you for taking the time to share your feedback with us. We value all feedback, both positive and negative, as it helps us improve our services. We apologize for any inconvenience or dissatisfaction you experienced. Rest assured that we take your concerns seriously and will address them internally to prevent similar issues in the future. Please feel free to reach out to us directly if you would like to discuss this further. We appreciate your honesty and hope to have the opportunity to make things right.