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      Chapman Automotive Group

      Engaged Employer

      Chapman Automotive Group reviews

      Not a bad place to work. - Service Technician Chapman Automotive Group Employee Review

      4.0
      Jan 1, 2012
      Service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good incentive programs, more work than other BMW stores in the Phoenix metro area. Nice newer facility that has an air conditioned shop. Good service manger and shop foremans.

      Cons

      Poor dispatching system, seems to be easily manipulated and many technicians have learned how to see what is bieng dispatched and when. Too much paperwork, should really subscribe to MPI edge or a similar program to help keep everyone, especially the customers on the same page.

      Explore other reviews about Chapman Automotive Group

      5.0
      Jul 7, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome family owned auto group

      Cons

      None really - good spot to be

      1.0
      Jun 17, 2026
      Customer service advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mon - Fri and decent pay for a call center

      Cons

      Unrealistic metrics. Favoritism. No room for growth. Very backwards in terms of technology. The advisors who are supposed to help customers are some of the rudest co workers ive ever had. It confirms everything you think of when you think of shady mechanics

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