Chapman automotive review - Customer Advocate Chapman Automotive Group Employee Review

Terrible service advisors at most store locations. Some locations never answer the phone to assist their customers or give status updates. You will feel like a secretary by sending so many emails to service advisors. Be prepared to give customers the run around because their service advisor does not return their phone call back in a timely manner. Do not look at this job as something long term. They hire a new training class at the call center once a month so your position is always replaceable.