Better retailer than most. - Sales Associate Chico's FAS Employee Review

4.0
Feb 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Good basic training, excellent benefits (access to major medical for PT associates, amazing discount). Quality merchandise, commitment to the customer. Employees are empowered to help customers more than at many retailers. The company definitely promotes from within and recognizes top sellers. We have processes for getting ideas and suggestions to corporate that are acknowleged and ideas implemented receive compensation.

Cons

Dissatisfaction with individual managers. Policies and procedures change often and the staff don't always get proper training on the procedures. Store specials aren't always in the system, associates have to remember them and this can cause chaos at the cash wrap. Top sellers are excused on bad habits/poor work ethic. The bonus structure makes it difficult to earn commissions. Wasteful packaging items between distribution/stores.

Explore other reviews about Chico's FAS

5.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good start working in retail clothing industry

Cons

Mainly socialize with only women throughout shift, even fellow employees were women

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun at times with conversations amongst employees

Cons

The pettiness The bad mouthing of current employees or past employees, if the manager was talking about them I am sure she was talking about me Manager gave out her phone number to all employees to contact by text or calls, when I had to text her , her reply back was condescending and not to pleasant. I got an apology the next day. She knew she was wrong She got a bad review because she did not present herself in a positve way when helping a customer, she talked about the previous management I had an upcoming date that I needed off and she knew but she scheduled me for that day anyway I was told there was a review about me apologizing to much? That was a lie, I looked at all the reviews none about me but she had a negative one about her I only apologized to my customers if we did not have a product or we did not fit their expectations Yes I did apologize to some employees, I was in training and learning. Im sure it was the fellow coworkers that complained I do have problems with my right foot and at the moment my nice pair of nikes was providing more comfort to my feet, and was told I needed a drs note? But another employee who his younger was wearing very dirty tennis shoes, not a good look if they a noticably dirty Not good training, barely had any

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