Pros
Chico's is a fun place to work and I liked the fact that I could make extra money based on the size of my sales. I feel like they really took the time to show you how to increase the size of your sales too, they didn't just expect you to have to figure it out on your own.
Cons
The training went a little too far and became micromanagement like I've never seen!! Our sales plans are higher this year (2009) than they were last year, in this economy!?!? Lack of specific guidelines (on things like returns) leads to a lot of grey area. If you get a single customer complaint you are written up, which on the one hand makes sense, but at the same time, people can complain about anything. The amount of phone calls made to customers also made me uncomfortable. Many of the customers appreciated this special attention, but most found it intrusive.