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      Chico's FAS

      Engaged Employer

      Chico's FAS reviews

      Sr. Leadership Lacks Integrity - District Sales Manager Chico's FAS Employee Review

      1.0
      May 4, 2020
      District sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing boutique leaders and teams.

      Cons

      CEO press release Tues Apr 28 indicated turnaround strength, good financial position, cash in the bank; Tues eve all field leaders invited to conf call at 8 am est. on Wednesday and told would be receiving a call that day sharing personal employment status. Field leadership RSM/DSM blown apart, cut by almost half. Most field leaders had +10 yrs, or more. NO SEVERANCE.....separated 2 days later. Many waited 4+ hours for phone call from someone they never met to share separation news.......despicable to treat dedicated associates this way. Essentially kicked to the curb. Many home office employees separated in this same manner as well. All of this within 24 hours of CEO press release touting promising outlook; then CEO steps down, returns to board and promotes internally. Total lack of direction and consistency. THIS IS NOT THE COMPANY VALUES AND HOW ASSOCIATES WERE TREATED FOR MORE THAN A DECADE.

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      Chico's FAS Response
      6y
      Thank you for posting your comments. As a Company, we are experiencing one of the most difficult retail environments ever. The ongoing COVID-19 pandemic has challenged our business operations causing the Company to take actions we never anticipated in order to secure the long-term stability of Chico’s FAS. The COVID-19 pandemic necessitated the temporary closure of our stores. Although we immediately pivoted to provide an amazing and robust online experience for our customers, the loss of in-store sales has significantly impacted our business. To preserve and protect the long-term stability of the Company, we reorganized our business operations, reduced our workforce, and consolidated functions to be better positioned to recover once the current business downturn ends and in-store sales resume. We are deeply saddened that we had to take these actions and do not take these decisions lightly. Reductions to our workforce are always difficult. Our goal has been, and continues to be, not only to survive these trying times, but to thrive as the Company that always provides the Most Amazing Personal Service to everyone. We look forward to rebuilding the organization and wish all those affected the best as we all navigate the future.

      Explore other reviews about Chico's FAS

      5.0
      Aug 12, 2025
      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good start working in retail clothing industry

      Cons

      Mainly socialize with only women throughout shift, even fellow employees were women

      1.0
      May 17, 2026
      Sales associates
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun at times with conversations amongst employees

      Cons

      The pettiness The bad mouthing of current employees or past employees, if the manager was talking about them I am sure she was talking about me Manager gave out her phone number to all employees to contact by text or calls, when I had to text her , her reply back was condescending and not to pleasant. I got an apology the next day. She knew she was wrong She got a bad review because she did not present herself in a positve way when helping a customer, she talked about the previous management I had an upcoming date that I needed off and she knew but she scheduled me for that day anyway I was told there was a review about me apologizing to much? That was a lie, I looked at all the reviews none about me but she had a negative one about her I only apologized to my customers if we did not have a product or we did not fit their expectations Yes I did apologize to some employees, I was in training and learning. Im sure it was the fellow coworkers that complained I do have problems with my right foot and at the moment my nice pair of nikes was providing more comfort to my feet, and was told I needed a drs note? But another employee who his younger was wearing very dirty tennis shoes, not a good look if they a noticably dirty Not good training, barely had any

      1
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