Ashamed & Disappointed - Anonymous employee Chico's FAS Employee Review

Thank you for posting your comments. As a Company, we are experiencing one of the most difficult retail environments ever. The ongoing COVID-19 pandemic has challenged our business operations causing the Company to take unanticipated actions to secure the long-term stability of Chico’s FAS, including the temporary closure of our stores. Although we immediately pivoted to provide an amazing and robust online experience for our customers, the loss of in-store sales has significantly impacted our business. Though we are now positioned to begin a gradual, phased-in reopening of stores, the health and safety of our Associates is our primary concern. All store re-openings are compliant with Federal, State and Local COVID-19 regulations and guidelines. We are working diligently to minimize the spread of COVID-19 in the workplace. This includes providing masks, gloves, cleaning and disinfecting supplies throughout the premises; implementing social distancing measures such as: advising Associates to keep at least 6 feet of distance between each other and customers; establishing rigorous processes for handling merchandise, mail and shipments; and staggering Associates’ schedules where possible. We have also established health and safety protocols for Associates returning to the workplace. Our goal has been, and continues to be, not only to survive these trying times, but to thrive as the Company that always provides the Most Amazing Personal Service to everyone. We look forward to rebuilding the organization.