Far too many inconsistencies from seasoned employees as to the CORRECT way to do things. - Part Time Sales Associate Chico's FAS Employee Review

3.0
Nov 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Great discounts, especially those exceeding 40%

Cons

Commission structure is useless, and UNFAIR, considering it doesn't matter how much you sell per shift, but how much you make for store in each individual sale. THINK ECONOMY!! After being at Chico's for 8 months, my highest sales have been in the $300's, mainly because of all the commission killing sales/promotions the store always seems to have. I only yesterday made my first sale that crossed the $400 mark - a $711 sale ($1144 before promotional discount.). I was VERY gipped out of any credit/commission for a high-end sale by my store manager. The customers (a daughter and wheel-chair bound mother) spent well over $500, after I worked tirelessly and exclusively for them (slow day) for over an hour. I was gathering another requested item, when I was shocked to find my store manager ringing in the customers' sale under her own assoc. #, claiming the women were "her" customers, and claimed to have greeted them at the entrance to store. (Big deal! I greet everyone who walks in the store. Doesn't mean I own them.) Despite that, the manager proceeded to completely ignore "her" customers, who were carrying several items of clothing to try on, which I took from her & placed in a dressing room. The ladies then asked ME for MY help. I worked tirelessly for the women, who my store manager continued to ignore. Just an aside -- My store manager has, since I started, consistently told me to take care of ALL incoming customers (when it's just the 2 of us & unless it gets too busy), so she can do her bookkeeping work. PRETTY SLEEZY way to steal my first real commission!!

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5.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good start working in retail clothing industry

Cons

Mainly socialize with only women throughout shift, even fellow employees were women

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun at times with conversations amongst employees

Cons

The pettiness The bad mouthing of current employees or past employees, if the manager was talking about them I am sure she was talking about me Manager gave out her phone number to all employees to contact by text or calls, when I had to text her , her reply back was condescending and not to pleasant. I got an apology the next day. She knew she was wrong She got a bad review because she did not present herself in a positve way when helping a customer, she talked about the previous management I had an upcoming date that I needed off and she knew but she scheduled me for that day anyway I was told there was a review about me apologizing to much? That was a lie, I looked at all the reviews none about me but she had a negative one about her I only apologized to my customers if we did not have a product or we did not fit their expectations Yes I did apologize to some employees, I was in training and learning. Im sure it was the fellow coworkers that complained I do have problems with my right foot and at the moment my nice pair of nikes was providing more comfort to my feet, and was told I needed a drs note? But another employee who his younger was wearing very dirty tennis shoes, not a good look if they a noticably dirty Not good training, barely had any

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