Chico's FAS - Omni Customer Support Specialist Chico's FAS Employee Review

3.0
Dec 16, 2024
Recommend
CEO approval
Business Outlook

Pros

When I was initially hired, there was a lot of support, great management, incredible teams, leads, and a lot of comradery! There was a lot of diversity among staff. There were a lot of great incentives great opportunities to excel!

Cons

After the company changed hands, things fell apart. Alot changed, a lot of good people lost jobs, a lot of unsuspecting people lost jobs, a lot of work was outsourced, and many got fired. Especially people that were a key factor to the companies customer retention and success.

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Chico's FAS Response
1y
Thank you for your comment. At Chico's FAS we believe in treating all associates with respect and dignity. We have a diverse workforce that has made us stronger and contributed to our success. As part of KWG our commitment to respect, associate development and success has increased. While there have been some changes, our organizational structure remains strong and positioned for even greater success. We value our associates and implement our operational and organizational strategies with the goal of maximizing associate retention and well-being. Their success is our success.

Explore other reviews about Chico's FAS

5.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good start working in retail clothing industry

Cons

Mainly socialize with only women throughout shift, even fellow employees were women

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun at times with conversations amongst employees

Cons

The pettiness The bad mouthing of current employees or past employees, if the manager was talking about them I am sure she was talking about me Manager gave out her phone number to all employees to contact by text or calls, when I had to text her , her reply back was condescending and not to pleasant. I got an apology the next day. She knew she was wrong She got a bad review because she did not present herself in a positve way when helping a customer, she talked about the previous management I had an upcoming date that I needed off and she knew but she scheduled me for that day anyway I was told there was a review about me apologizing to much? That was a lie, I looked at all the reviews none about me but she had a negative one about her I only apologized to my customers if we did not have a product or we did not fit their expectations Yes I did apologize to some employees, I was in training and learning. Im sure it was the fellow coworkers that complained I do have problems with my right foot and at the moment my nice pair of nikes was providing more comfort to my feet, and was told I needed a drs note? But another employee who his younger was wearing very dirty tennis shoes, not a good look if they a noticably dirty Not good training, barely had any

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