Pros
-Very friendly staff and environment -People here like to help each other up, and not tear them down -Supervisors are there to listen -They offer company retreats, Zumba, Yoga, and many other health and wellness programs. -The benefits are amazing. They offer the whole package, dental, vision, medical, and much more. -Overall good company to start your career in
Cons
-The department I currently work in is just not for me. -Although the supervisors listen, management just throws a ton of work at you and expects you to suck it up, and meet all of your impossible deadlines. -Other departments look down upon case specialists and give so much attitude. -It is hard to move up in this company, due to the biased hiring, and favoritism. -The pay is just way too low for the amount of work there is. -Case management needs a lot of help. Nobody knows what they are doing, and the policies and procedures are outdated. -Everything is too old school and manual, and the procedures are tedious, redundant, and often times unnecessary. -Case management needs to work on becoming more efficient. -The pressure management puts on case specialists to have perfect audits and perfect cases are unrealistic.