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Child Care Resource Center

Engaged Employer

Child Care Resource Center reviews

3.7

74% would recommend to a friend

(119 total reviews)
avatar

Michael Olenick

80% approve of CEO

63% positive business outlook

Child Care Resource Center has an employee rating of 3.7 out of 5 stars, based on 119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Child Care Resource Center employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

119 reviews
2.0
Dec 29, 2017

Favoritism.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Holiday pay, tuition reimbursement, wellness program, all staff meetings and team building.

Cons

Favoritism, hiring based on if they like you. Promoted based on if they like you not so much If you are doing your job. Hiring based on race. If you are of a certain race don’t expect advancement. They judge your performance on the color of your skin. Management doesn’t look like the people we serve. HR doesn’t look like the people we serve some of HR shouldn’t be in the position that they are in. The Assistants know more than the Benedit people and are more available to answer questions.

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Child Care Resource Center Response
8y
We are sorry this is how you have experienced CCRC. We take hiring and promotion practices very seriously and all supervisors are trained on procedures for recruiting, interviewing, and promotion. The agency has an Affirmative Action Plan in place to provide guidance and help ensure fairness across the agency. We are proud of our diverse workforce that includes former clients, interns and volunteers. It would be helpful for us to understand more about your experience and we encourage you to speak with the VP of HR, the COO, or the CEO so that we can learn more about the issues you have noted.
3.0
Nov 3, 2016

Dysfunctional Agency

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Direct services staff who have a strong passion for helping others are amazing, but under-appreciated. There are lots of career opportunities because of the high turnover rate. Working with kind people makes working in a dysfunctional environment a little more tolerable.

Cons

Executives and Directors are too focused on growing the agency in size and programs without providing the appropriate infrastructure to support employees and direct services staff to do their job successfully. This is a huge agency so your job position determines how much drama and dysfunction you are exposed to. the higher you go, the more you see it. Kind of feels like you're being set up to fail without the basics (e.g. internet and email goes out often, not enough staff is hired so a lot of people feel overworked, people that are hired are sometimes not that competent because the agency hires with salaries below market value and can't afford to pay competent people a decent wage). There is also a huge lack of transparency (e.g. budgets, whole departments being "laid off", only hearing from the CEO once in a blue moon, etc.)

2.0
Nov 27, 2017

Don't expect to advance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will never get fired for not doing your job Benefits are OK, as in at least you get them

Cons

- HR constantly changing things (evaluations, attendance policy...) - "competitive" pay not based on performance - Sick time should not be tied to time at work when you have a mandatory 5 day off policy - Advancement is based on interview process but hiring based on nepotism is strong - nobody is ever let go because agency is scared of litigation - CEO is out of touch with employees. Recently told a story about how he almost couldn't afford to send his kids to school (University) but thankfully his father passed away and would not be a burden on his family/financials. - new CTO gutted IT department. No on site staff to fix simple issues - "fixed" parking issue by continually removing spots - inept supervisors at every level. But very few that actually know how to manage. - people aren't fired even when they sleep just a few desks between the head manager and directors office

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Child Care Resource Center Response
8y
We are sorry that you have experienced CCRC in this way and can understand your frustration. As with any large organizations, there are many things that affect CCRC positively and negatively during periods of recession and growth including budget, space, and new/changing laws. We encourage you to speak directly with the VP of HR, the COO, or the CEO so that we can learn more about the issues you have noted.
Viewing 1 - 3 of 119 Reviews

Glassdoor has 127 Child Care Resource Center reviews submitted anonymously by Child Care Resource Center employees. Read employee reviews and ratings on Glassdoor to decide if Child Care Resource Center is right for you.