Good Company - Customer Service Representative (CSR) Chubb Employee Review

3.0
Aug 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Chubb has been in business for many years and is a pretty stable work environment. There have been many changes is not as employee friendly like it uses to be.

Cons

In this area there is not a lot of room for growth because it is so segmented. The pay is about average.

Explore other reviews about Chubb

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company Stock Purchase Program

Cons

In office Policy is very strict

2.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee friendly benefits, flexibility with return to office, mature colleagues

Cons

Business technology is obsolete, beyond end of life, difficult to use and support. How many different claims systems do you need? 20% staff reduction is in progress so everyone is on edge, waiting to be tapped on the shoulder. Some positions are being backfilled offshore leading to inefficiency.

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