Does Churchill Downs pay their employees well?

According to anonymously submitted Glassdoor reviews, Churchill Downs employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Churchill Downs. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Churchill Downs?

50% of Churchill Downs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Churchill Downs 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Churchill Downs?

Project Manager (5) , Cook (2) , Financial Analyst (2) , IT Analyst (2) , IT Technician (2) , Marketing (2) , Security Officer (2) , Security Supervisor (2) , Slot Technician (2) , Software Developer (2) , Software Engineer (2)

What are the pros of working at Churchill Downs according to real employee reviews?

"Great people and the culture is improving." ((in 9 reviews)); "Decent pay." ((in 4 reviews)); "Consistent work environment and they offer good benefits" ((in 4 reviews)); "Great team and good atmosphere." ((in 4 reviews))

What are the cons of working at Churchill Downs according to real employee reviews?

"Bad management no perks dead" ((in 11 reviews)); "corporate culture" ((in 4 reviews)); "Upper management is completely disconnected from the business." ((in 4 reviews)); "Long hours and very busy" ((in 3 reviews)); "currently underpaid and no flexible work from home schedule put in place yet for everyone" ((in 3 reviews))

What are the top reviewed Churchill Downs locations?

Louisville , New Orleans , Oak Grove , Terre Haute , Vicksburg , Richmond , Aurora , Oxford , Florence , Greenville , Los Angeles , Mountain View , Salem , Sioux City , Westwego , Arlington Heights , Miami Gardens , Lexington-Fayette , Churchhill Downs

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Churchill Downs reviews

Employee Value? - Inbound Call Center Representative Churchill Downs Employee Review

2.0

Jan 10, 2025

Inbound call center representative

Recommend

CEO approval

Business Outlook

Pros

The environment is great! the team members are caring and there is plenty of room for advancement in certain departments.

Cons

for such a large company, the pay is not what was expected. Communication between departments is less than ideal.

Explore other reviews about Churchill Downs

5.0

Apr 1, 2026

Guest service team member - cashier

Recommend

CEO approval

Business Outlook

Pros

flexible schedule and fun environment

Cons

seasonal position that lasts 6 months

3.0

May 11, 2026

Ambassador

Recommend

CEO approval

Business Outlook

Pros

Great team and good atmosphere. You make really good relationships with the customers.

Cons

Management (Depending on branch), A lot of lifting, and low compensation

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Jobs at Churchill Downs

Customer Service Representative

Seasonal Call Center Agent

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Consumer Sales Representative

Louisville, KY

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Employee Value? - Inbound Call Center Representative Churchill Downs Employee Review

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