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Churchill Downs

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Churchill Downs reviews

3.5

50% would recommend to a friend

(125 total reviews)

Bill Carstanjen

58% approve of CEO

56% positive business outlook

Churchill Downs has an employee rating of 3.5 out of 5 stars, based on 125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Churchill Downs employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

125 reviews
4.0
Jan 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Event and facility prestige make it relatively easy to secure sales leads. However, closing is still challenging because the product is significantly overpriced and customer service is not a priority to management. I met a lot of great people. I learned a lot and was able to sell a product I probably wasn't qualified to (at that point in my career).

Cons

Pay, it is bare bones and the bonus structure is unbelievably convoluted. The worst part is the top 5% of the company make extremely healthy wages, while an overwhelming majority of people are underpaid and viewed as disposable. Corporate management does not care about its employees, customers or public perception. The only concern is increasing the stock price and giving themselves raises. Since there is only one Kentucky Derby and it is a truly unique event, the company has a monopoly. This breeds a poisonous culture that is characterized by ineptitude, politics, underachievement, turnover, apathy, resentment and horrendous morale. The corporate culture is disgusting.

2.0
Jan 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Awesome resume builder Wow factor when telling others where you work

Cons

Terrible work culture Low salary compared to other departments Lack of organizational communication

1.0
Dec 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Worked with a lot of good people outside of management.

Cons

Management is corrupt, routinely violates anti-discrimination laws and then attempts to buy the silence of victims. Management bring in new employees from their past jobs and promote them rapidly while other staff are left to rot in the same position for years. If you aren't a member of the club, there is no advancement here. Annual raises barely compensate for increase in cost of living year-to-year. Management will pretend to be your friend and then "help" you by stabbing you in the back. Some managers like to fire people at Christmas time for kicks.

Viewing 1 - 3 of 125 Reviews

Glassdoor has 131 Churchill Downs reviews submitted anonymously by Churchill Downs employees. Read employee reviews and ratings on Glassdoor to decide if Churchill Downs is right for you.