Amazing opportunity, technology is behind - Anonymous employee Circana Employee Review

2.0
Nov 16, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The potential of the combination of IRI and NPD is amazing. -A lot of really amazing people who have a lot of industry experience. -As PE owners go, I think we have a group that is driven to make this new org succeed. -Flexible life balance/work from home.

Cons

The #1 con is the terrible back-end systems that the teams have to work with. Nothing works like it is supposed to, systems are overloaded, and no one is accountable. At senior levels, the CTO can just put up a slide to show non-technical folks "we are the best" but meanwhile in the trenches we are working with overloaded systems that never work as supposed to. I have seen on the front lines how this impacts client experience and our revenue opportunities. When raised, usually the answer is that "the system was slow" and nothing is ever improved.

avatar
Circana Response
2y
Thank you for providing your feedback, we appreciate it. We agree that the combination of IRI and NPD is amazing and so are the people! We also are happy to hear that you are having a good experience with our flexible work and the ability to work remotely. However, we are sorry to hear that you are having systems issues. Our focus is on continuing to improve the employee experience across all functions in the organization and we will share your feedback with our leadership team.

Explore other reviews about Circana

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited paid time off. Good benefits.

Cons

Sharp learning curve for a lot of roles

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Completely remote work. That's about the only pro.

Cons

Let's start with the IT department. A ticket goes in and it's easily ignored for 24 hours. And when you do get a response from IT it will take days, weeks for a computer issue to get resolved. All while your boss and clients are breathing down your neck to meet a deadline but you can't because IT won't fix your computer problems. How the IT department at Circana hasn't completely gotten fired and replaced is beyond me. We hear constantly from senior leadership - speed! Efficiency! - yet can't do that when computers don't work. The work itself: Mind numbingly boring. Circana tries desperately to be consultative and provide insights but they are so far from doing so. Impossible to make any kind of meaningful changes at the company b/c the culture is so slow and plodding. Constant org changes by a bunch of higher-ups who don't know what they are doing. Justify the changes with slogans and phrases but has zero understanding of how these org changes actually will work. Oh -- good luck Circana keeping employees when you don't provide even the basic cost of living increases.

See reviews by: Helpful|Rating|Date|All