Toxicity Comes in Many Forms - Client Insights Consultant Circana Employee Review

1.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

A place to learn alot if you are just starting out.

Cons

In all of my years working (25+), I have never experienced the level of toxicity that I did working here. First, it is discouraged to ask your colleagues for help and when I did, those coworkers on my team went back and complained that I asked them questions and thereby I was chastised for it. I was excluded from work I did and was told the client doesn't need to know all the people on the team so we don't get more questions. Really? The whole point of this role is to be available to the client for ANY questions. When I questioned not being copied on an email to 3 different people (again, on work that I did), I was deemed combative and aggressive which is totally offensive to me because I do not conduct myself in that manner. Circana offers "ME" days that are days you get to take off, but since we have a client, we need coverage on our team, which is totally understandable. I was told we take turns with coverage but every time I tried to take one of these days, I was denied. I was also denied vacation as I was out sick for a period of time, which clearly demonstrates a level of retaliation. Simply, no one showed me any basic human decency nor respect, which isn't too much to ask. When trying to collaborate and work with my team, I would make suggestions and be completely IGNORED. Really weird dynamic. When I expressed this to my boss, I was told "don't take it personally". This is NOT a collaborative environment and people play favorites as well. Last but certainly not least, I experienced racist comments from one person on the team of which I told my boss and his response was just a smirk. Certainly a hostile work environment. Don't work here if you want to be treated as a human being.

avatar
Circana Response
1y
Thank you for sharing this feedback, it's very important to us. Please know we do not tolerate any forms of retaliation, exclusion, or racism at Circana. It is not who we are and it is not how we operate under any circumstances. Everyone here is expected to demonstrate our seven Circana behaviors including Commit to Each Other and Champion Inclusivity. We are very sorry to hear this was not your experience. We hope that you provided this input to your HR Business Partner before departing so that this important feedback could be addressed with the manager. We wish you all the very best in your career moving forward.

Explore other reviews about Circana

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited paid time off. Good benefits.

Cons

Sharp learning curve for a lot of roles

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Completely remote work. That's about the only pro.

Cons

Let's start with the IT department. A ticket goes in and it's easily ignored for 24 hours. And when you do get a response from IT it will take days, weeks for a computer issue to get resolved. All while your boss and clients are breathing down your neck to meet a deadline but you can't because IT won't fix your computer problems. How the IT department at Circana hasn't completely gotten fired and replaced is beyond me. We hear constantly from senior leadership - speed! Efficiency! - yet can't do that when computers don't work. The work itself: Mind numbingly boring. Circana tries desperately to be consultative and provide insights but they are so far from doing so. Impossible to make any kind of meaningful changes at the company b/c the culture is so slow and plodding. Constant org changes by a bunch of higher-ups who don't know what they are doing. Justify the changes with slogans and phrases but has zero understanding of how these org changes actually will work. Oh -- good luck Circana keeping employees when you don't provide even the basic cost of living increases.

See reviews by: Helpful|Rating|Date|All