Pros
-Exposure to major CPG brands and national retailers -Remote work flexibility -Supportive teammates who care about client success -Good culture among peers
Cons
-Workload imbalance: After a major reorg, my book of business doubled overnight, without additional compensation or resources. -No career development: Promotions and raises are opaque and inconsistent, AKA 2% merit only regardless of quota performance. Despite proven client results and increased responsibility, growth feels out of reach. -Unpaid: Base salary 15k under the low end of the industry average with no bonuses. It doesn't matter if you close a $50k or $1 million; your bonus is 0% -Turnover: Since the reorg, we have seen significant turnover, and the CS team has been outsourced, adding more work to the AEs (CIs)