Management does not listen - Fund Administrator Citco Employee Review

2.0
Aug 11, 2021
Recommend
CEO approval
Business Outlook

Pros

My colleagues/peers are great and so supportive it’s a real team effort to keep our heads above water

Cons

Management do not listen - pile on the work even though the work load is not manageable. Not doing overtime is frowned upon No recognition and no reward for hard work which is soul destroying especially during the pandemic No contribution made to working from home expenses Employees expected to use their own personal mobile phones for work with no contribution made to their wear and tear Work calls have to be paid by the employee and expended back in an arduous procedure Used to be a great place to work but it’s like the company is being run on a shoe string now - scrimping and saving No cover in the department for those on maternity leave Communication is poor from management

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Citco Response
4y
Thank you for taking the time to provide feedback. It’s great to hear you enjoy working with your colleagues. We are aware of the overtime in some groups, and have been working with our management team to ensure there is a healthy work/life balance. It is important that people feel that they are rewarded fairly for what they do. We regularly benchmark to ensure that we remain competitive within our industry and regions. It’s disappointing to read this review but I appreciate you taking the time to provide feedback so we can understand more about your time with us.

Explore other reviews about Citco

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture and energy from people

Cons

Work can become tedious at times

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Citco Response
2mo
Thank you for the 5 star review, It is great see you experiencing our work culture and the camaraderie you have with your colleagues. We would also encourage you to explore more internal communication channels available to you to address your specific concerns. Thank you for sharing comments and for the 5 star review!
4.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Its best to work here for a few years and gain experience elsewhere.

Cons

Company went from 2 days on-site to now 3 days on-site, i dont mind it but this company has low morale and all the employees are sick of this place now. If you want a high salary but no opportunity to advance this is the place for you. 80% of the company is senior level and no room for growth or promotional opportunities.

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Citco Response
2mo
Thank you for the 4 star review. We strive for work life balance with our hybrid working policy, working in the office as a team contributes to our collaborative ethos in Citco. We would also encourage you to explore more internal communication channels available to you to address your specific concerns.
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