Colleagues Are Great, but Progression and Cross-Team Collaboration Could Be Better - Account Manager Citco Employee Review

4.0
Sep 5, 2024
Recommend
CEO approval
Business Outlook

Pros

• Supportive and experienced colleagues create a positive and collaborative work environment. • Great exposure to complex financial services and fund administration processes. • Competitive starting salary, making it an attractive option for newcomers. • Opportunity to work with global clients and gain international experience. • Well-structured teams and processes offer a strong foundation for learning.

Cons

• Limited career progression due to long-serving employees in senior positions, making upward mobility challenging. • Despite good performance reviews, salary increases and bonuses are infrequent or stagnant. • Lack of cross-team collaboration can make it difficult to work effectively on mutual clients. • Clients often don’t adhere to service level agreements (SLAs), which adds pressure to the team without adequate support. • Internal processes can be bureaucratic, slowing down decision-making and responsiveness.

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Citco Response
1y
Thank you for taking the time to leave a review. It is great to see you refer to so many positives such as your colleagues, the work environment, the exposure to different processes, salary, gaining international experience and the training, learning and development we offer at all levels and we truly appreciate your contributions to Citco. We are committed to creating a healthy and transparent environment for all our employees, and so, we regret to hear about some of your experiences in relation to limited career progression as we are very proud of our internal promotion program, which allows employees to view and apply for any open vacancy at Citco. As part of continuous improvement we review our employee engagement strategies regularly and try to incorporate suggestions received from employees and good market practices to make our Company a great place to work. We appreciate you leaving us this feedback, we wish you all the best in your future endeavors.

Explore other reviews about Citco

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work culture and energy from people

Cons

Work can become tedious at times

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Citco Response
2mo
Thank you for the 5 star review, It is great see you experiencing our work culture and the camaraderie you have with your colleagues. We would also encourage you to explore more internal communication channels available to you to address your specific concerns. Thank you for sharing comments and for the 5 star review!
4.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Its best to work here for a few years and gain experience elsewhere.

Cons

Company went from 2 days on-site to now 3 days on-site, i dont mind it but this company has low morale and all the employees are sick of this place now. If you want a high salary but no opportunity to advance this is the place for you. 80% of the company is senior level and no room for growth or promotional opportunities.

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Citco Response
3mo
Thank you for the 4 star review. We strive for work life balance with our hybrid working policy, working in the office as a team contributes to our collaborative ethos in Citco. We would also encourage you to explore more internal communication channels available to you to address your specific concerns.
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