More good than bad - Personal Banker Citizens Employee Review

4.0
Jul 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Back office/HR are wonderful. Hours are good depending on location. Plenty of PTO. I like my coworkers. Training was solid.

Cons

Pay should be more given the expectations. Aggressive sales environment, be prepared for changes to commission plan almost every quarter. Hard to move out of retail environment.

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Citizens Response
6y
Thanks for sharing your thoughts! We agree that our campus and PTO are pretty amazing. Know that we're committed to helping colleagues find ways to use their skills and experiences in different areas of the bank through our TalentUp program. TalentUp initiatives are intended to help you successful in your career now and as the workplace changes. There are a number of resources available on the intranet that help identify alternative career paths or offer career advice. Check them out when you get a chance!

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great experience. Good team, interesting work.

Cons

Industry isn't young, could use more attention at other locations for youth

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