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      Citizens

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      Citizens reviews

      Great Opportunities - Software Engineer Citizens Employee Review

      3.0
      Apr 16, 2021
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many new opportunities in the organization, from a development perspective. Several training programs to expose you to latest technologies. If negotiating for a new position, they can be competitive.

      Cons

      You cannot remain in the same position for long as they are not likely to promote from within. They're more generous with new people coming into a team, either from outside the company or in the right situations, from another team. Also, heavy reliance on offshore contractors instead of focusing on building their internal talent or even hiring FTE.

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      Citizens Response
      5y
      Thank you for your honest assessment. We want all of our colleagues to have the opportunity to grow and prosper at Citizens. That's why we'd love it if you would consider calling our HR Service Center at 1-866-472-8234 to provide more feedback about your experiences. You can also call in anonymously via Right Call at 1-877-495-4727.

      Explore other reviews about Citizens

      5.0
      Jul 15, 2026
      Bank teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      everyone is nice, friendly, and helpful

      Cons

      the work load is fair but repetitive

      3.0
      May 4, 2026
      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

      Cons

      Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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