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Citizens

Engaged Employer

Citizens reviews

Overall great place to work - IT Security Professional Citizens Employee Review

4.0
Nov 24, 2021
It security professional
Recommend
CEO approval
Business Outlook

Pros

-The Work/Life balance-Citizens offers a great work/life balance and management understands you have a family and may need to take off to go take care of whatever comes up even at a short notice. -Career Opportunities. There are many career opportunities available but you have to be willing to take advantage of the great resources that are available to the employees. You have to be in charge of your career and let your manager know how you want your career to progress.

Cons

-Compensation in terms of no cost of living raise and the yearly raise is minimal. -IT equipment still outdated but is improving. -No reduced rates for public transportation/Parking fees. If you do not work at the main campus in RI, then you have to pay full price for public transportation or parking garages when going into the office.

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Citizens Response
4y
Thanks for taking the time to share your experience, but more importantly for choosing us for your career home for the past 10 years! We're so happy that we've been able to provide the work/life balance and career support you need. We also strongly believe in providing the benefits and compensation our colleagues deserve while ensuring we're in a strong financial position to continue to grow and serve our customers, colleagues and communities for years to come. If you want to discuss more about your concerns, give our HR Service Center a call at 1-866-472-8234.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Wealth intern
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Contact center representative
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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