The Worst! - Anonymous employee Citizens Employee Review

1.0
May 30, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be a great bank and company to work for. Separating from RBS will give CFG the opportunity to make itself great if it can focus on real customer satisfaction, employee fairness and teamwork

Cons

Been with the Bank 11 years and it is time to go. Senior Management especially in the Risk organization are clueless to what regulatory compliance means. Bringing in many from the outside who are not invested in the Bank verses focusing on leveraging the talent of current colleagues. Read a post from someone working in No Smithfield which says colleagues need to be ready for change and transformation. This may lead you to believe colleagues aren't. In my experience that is not true. Most colleagues are invested in the Bank's success, work VERY hard and are extremely talented. This is an exciting time for the Bank but can we transform without having dead colleague bodies along the way?

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CEO approval
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Pros

Amazing culture and values. Growth-oriented

Cons

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3.0
May 4, 2026
Recommend
CEO approval
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Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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