A Caring Employer - Banker Citizens Employee Review

5.0
Jun 3, 2024
Recommend
CEO approval
Business Outlook

Pros

--Excellent benefits (18 PTO days starting, 4% 401k match, good health insurance) --Job security (Higher level positions) --Competitive pay scales --Recognition for career driven individuals --Very inclusive workplace (Resource groups for LGBTQ+, Veterans, Women)

Cons

--High pressure for colleagues in sales positions --Technology needs attention to improve workflow

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Citizens Response
2y
Thank you for leaving such a thoughtful review and for spending over 6 years with us! We're so glad that you're enjoying the benefits and our commitment to colleague recognition. Keep up the great work!

Explore other reviews about Citizens

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture and values. Growth-oriented

Cons

Not many to speak of

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

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