Impressed - Fraud Operations, Senior Manager Citizens Employee Review

5.0
Jan 15, 2025
Recommend
CEO approval
Business Outlook

Pros

I am impressed by the level of talent and commitment from my colleagues. If you see something and say something the issue will be fully addressed...although you are creating work for yourself because you get to be involved in the solution.

Cons

I don't have a con yet. The last place i worked was so toxic that Citizens is a dream. My supervisor is absolutely amazing. I guess you could work yourself to death if you didn't create boundaries but they encourage work life balance.

avatar
Citizens Response
1y
Thanks for taking the time to leave your thoughts. We're glad you're enjoying the environment here! Thanks for all your hard work.

Explore other reviews about Citizens

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best culture in banking by far

Cons

No cons I can think of!

3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros are the benefits, the pay could be higher for all that you learn and have to go through for ten weeks. They offer tuition assistance and opportunity for upskilling and advancing in such little time and the remote flexibility is great too

Cons

Management sucks and of course they have their favorites and then they have the people they target like myself. They micromanage bad and are quick to give you an occurrence for nothing. Their systems are so slow and then they blame you for being five ten minutes late logging in. They want you to tell them when you get up to breathe, go to the bathroom and they push for you to take calls and know boatloads of info after on 3 weeks of training. What they don’t know is that I will sue for any wrong doings or discrimination and I keep records of everything

See reviews by: Helpful|Rating|Date|All