Great Opportunities in a Small Town! - Anonymous employee CivicPlus Employee Review

4.0
Mar 29, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been with CivicPlus for almost 5 years now and I still love it. I am so grateful for all of the opportunities for growth. In the past 5 years, I have held 3 different positions and each new position has been a promotion. If you are willing to work hard and put in the effort, CivicPlus is willing to take a chance on promoting individuals internally with on-the-job training to allow them to gain new experience. However, don't expect this treatment if you are not willing to work for it - it is given to those who earn it, not just those who ask. For me, the development opportunities are the biggest pro at CP, but I would also highly recommend them for their fast paced work environment (extremely fast, not for everyone, but a great fit for me), excellent culture, and for the outstanding people that you get to work with.

Cons

Being such a fast growing company in a very fast moving industry, CP is not without it's growing pains. Leadership are currently figuring out how to really make an impact in our market and trying to figure out the best way to grow our employee base as well. This can lead to some rapid changes in direction while we work through issues. Internal communication has been a problem in the past, but I have seen improvement in the last 5 years. Because of the location of CP, the pay scale for many jobs is much lower than the national average. If you are only in it for the money, you should look elsewhere.

Explore other reviews about CivicPlus

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people! Great Leadership! You'll really feel appreciated in the work you do!

Cons

Pay could use a bump, but its government so you won't be closing a bunch of $100k+ deals.

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CivicPlus Response
1mo
Hearing this from someone who spent more than three years with CivicPlus means a great deal to us. Feeling valued for the work you do can have a lasting impact on the employee experience, so we're pleased to hear that was true during your time with CivicPlus. We appreciate the contributions you made over the years and wish you continued success in your next chapter.
2.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The actual people I was working with directly were wonderful. This company originally had a really great culture, and at the ground level, it still seems to have really great people working there. My department was the least toxic workplace I have ever seen. Unfortunately, that good culture and good values does not seem to be common the higher up you go in the chain of command.

Cons

CP's upper management is currently driving the company straight into the ground. They've been acquiring company after company without bothering to maintain the quality of any of them, including CP's own original products and services. They are working their employees as hard as possible, with as little compensation and support as possible. They want to squeeze the most money out of everything without putting anything back into it. I expect this company to collapse entirely within ten years at the most. The pay is well below industry averages, and people who actually verbalize that get laid off. They did months and months of employee satisfaction surveys that satisfaction statistics of below 20% on the subject of pay and they did absolutely nothing about it. Lay-offs are becoming more and more common and are done without any warning or any consideration for how it will affect the departments who are losing staff. Upper management is beginning to look more and more greedy, short-sighted, and vindictive.

2
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CivicPlus Response
1mo
Thank you for sharing your perspective and for the time you spent with CivicPlus. We're pleased to hear that your experience with your teammates and department was a positive one. The relationships our employees build with one another and the work they do in service of local government are an important part of who we are. We also recognize that periods of growth and change can create challenges and differing perspectives across the organization. We appreciate your candid feedback and the opportunity it provides to reflect on the employee experience. We wish you continued success in your next chapter.
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