GREAT culture, hard job - Sales Development Representative (SDR) CivicPlus Employee Review

4.0
Dec 6, 2025
Recommend
CEO approval
Business Outlook

Pros

-unlimited PTO -great culture, considering it’s an online role -managers are phenomenal

Cons

-pay! They start you at 45k and say OTE is 70kish, that’s IF you hit quota -QUOTA. Selling to government is ESPECIALLY hard bc they are on true limited budgets and budget cycles. if you don’t catch them at the right time of year, they don’t want to hear anything you say at all. only 15% of all SDRs hit their quota every month , but they won’t tell you that -career growth, they tell you that you can be promoted to SDR 2 & 3 but after that, you have to pray there is an AE opening, otherwise you’re just stuck as an SDR 3

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CivicPlus Response
7mo
We appreciate your feedback. Please know that we use as many feedback mechanisms as possible, including Glassdoor, to gather the type of feedback that can help us strengthen our ability to be a leading employer in the govtech space.

Explore other reviews about CivicPlus

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people! Great Leadership! You'll really feel appreciated in the work you do!

Cons

Pay could use a bump, but its government so you won't be closing a bunch of $100k+ deals.

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CivicPlus Response
1mo
Hearing this from someone who spent more than three years with CivicPlus means a great deal to us. Feeling valued for the work you do can have a lasting impact on the employee experience, so we're pleased to hear that was true during your time with CivicPlus. We appreciate the contributions you made over the years and wish you continued success in your next chapter.
2.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The actual people I was working with directly were wonderful. This company originally had a really great culture, and at the ground level, it still seems to have really great people working there. My department was the least toxic workplace I have ever seen. Unfortunately, that good culture and good values does not seem to be common the higher up you go in the chain of command.

Cons

CP's upper management is currently driving the company straight into the ground. They've been acquiring company after company without bothering to maintain the quality of any of them, including CP's own original products and services. They are working their employees as hard as possible, with as little compensation and support as possible. They want to squeeze the most money out of everything without putting anything back into it. I expect this company to collapse entirely within ten years at the most. The pay is well below industry averages, and people who actually verbalize that get laid off. They did months and months of employee satisfaction surveys that satisfaction statistics of below 20% on the subject of pay and they did absolutely nothing about it. Lay-offs are becoming more and more common and are done without any warning or any consideration for how it will affect the departments who are losing staff. Upper management is beginning to look more and more greedy, short-sighted, and vindictive.

2
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CivicPlus Response
1mo
Thank you for sharing your perspective and for the time you spent with CivicPlus. We're pleased to hear that your experience with your teammates and department was a positive one. The relationships our employees build with one another and the work they do in service of local government are an important part of who we are. We also recognize that periods of growth and change can create challenges and differing perspectives across the organization. We appreciate your candid feedback and the opportunity it provides to reflect on the employee experience. We wish you continued success in your next chapter.
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