Cliques, Politics, and Little Employee Support - Marketing CivicPlus Employee Review

1.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pro was work from home

Cons

The marketing department was extremely cliquish, and it often felt like long-tenured employees had mastered the art of throwing others under the bus to protect themselves. Collaboration and accountability took a back seat to office politics. My biggest warning to prospective employees is regarding HR. In my experience, bringing concerns to HR only resulted in those concerns being turned back on the employee. I never felt supported or advocated for, and the process felt designed to protect management rather than address legitimate issues. If you are expecting HR to be a neutral resource for employees, that was not my experience. Staffing gaps routinely resulted in additional responsibilities being pushed onto existing employees without adequate support, creating an environment where expectations continued to increase while resources did not.

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CivicPlus Response
1mo
We appreciate you taking the time to share your experience and perspective. While employee experiences can vary, we're disappointed to hear that your experience did not reflect the collaborative and supportive environment we work to foster. We recognize the impact that team dynamics, communication, and resource planning can have on the employee experience, and we continuously evaluate these areas as we work to strengthen our teams and better support our employees. Thank you again for your feedback, and we wish you all the best in your future endeavors.

Explore other reviews about CivicPlus

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people! Great Leadership! You'll really feel appreciated in the work you do!

Cons

Pay could use a bump, but its government so you won't be closing a bunch of $100k+ deals.

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CivicPlus Response
1mo
Hearing this from someone who spent more than three years with CivicPlus means a great deal to us. Feeling valued for the work you do can have a lasting impact on the employee experience, so we're pleased to hear that was true during your time with CivicPlus. We appreciate the contributions you made over the years and wish you continued success in your next chapter.
2.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The actual people I was working with directly were wonderful. This company originally had a really great culture, and at the ground level, it still seems to have really great people working there. My department was the least toxic workplace I have ever seen. Unfortunately, that good culture and good values does not seem to be common the higher up you go in the chain of command.

Cons

CP's upper management is currently driving the company straight into the ground. They've been acquiring company after company without bothering to maintain the quality of any of them, including CP's own original products and services. They are working their employees as hard as possible, with as little compensation and support as possible. They want to squeeze the most money out of everything without putting anything back into it. I expect this company to collapse entirely within ten years at the most. The pay is well below industry averages, and people who actually verbalize that get laid off. They did months and months of employee satisfaction surveys that satisfaction statistics of below 20% on the subject of pay and they did absolutely nothing about it. Lay-offs are becoming more and more common and are done without any warning or any consideration for how it will affect the departments who are losing staff. Upper management is beginning to look more and more greedy, short-sighted, and vindictive.

2
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CivicPlus Response
1mo
Thank you for sharing your perspective and for the time you spent with CivicPlus. We're pleased to hear that your experience with your teammates and department was a positive one. The relationships our employees build with one another and the work they do in service of local government are an important part of who we are. We also recognize that periods of growth and change can create challenges and differing perspectives across the organization. We appreciate your candid feedback and the opportunity it provides to reflect on the employee experience. We wish you continued success in your next chapter.
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