Growing Company with Excellent Company Culture - Anonymous employee CivicPlus Employee Review

4.0
Jan 2, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CivicPlus has thoroughly succeeded in creating a group of individuals make work a pleasant (or at least neutral), empowering experience. If you've ever worked at a company with a toxic culture you'll know the value of having a good company culture. People are generally engaged in their jobs and truly willing to function as a team. Another pro is the stage of the company's lifecycle - there are a lot of new things happening at CivicPlus. The company still has a little bit of the startup feel, there are a lot of things that need to be built and enhanced. Great place to be an "intrapreneur."

Cons

Salary is pretty underwhelming. It is a mistake to make a career move based on salary alone, but at least know that your salary potential will likely be capped at CivicPlus. Management has a belief that increased salaries don't drive employee engagement, therefore high salaries are not worth the cost to the company. It also seems that the company gives fringe benefits as a way to help keep people satisfied with their salaries - e.g. gigantic break room with lots of drinks/stuff, large company Christmas party. There is also a stated belief that the cost of living in Manhattan KS is significantly less than other places - but the truth is that it depends on the comparison. One could live in some areas of Kansas City for about the same as in Manhattan, and nationally the cost of living in MHK is close to the median. It seems more common than normal to hear about people leaving for higher pay, e.g. one individual in a specialized technical role, who was invaluable to the company, left for an overnight 100% pay raise. However, I suspect that there is a large degree of variation in the salaries at CivicPlus, and management seems to listen to reason (moreso than other executives that I've worked with). Negotiate wages if you get an offer and let them know that salary is something that incentivizes you. Another con could be the "startup" feel of CivicPlus. If you like having all of your responsibilities clearly defined and instructions handed to you, you'll hate it here, but if you're someone who likes to take their own initiative and manage their own responsibilities you'll like it here. It depends on what you want. The company is objectively understaffed, which means that people end up having a bazillion things on their plate.

Explore other reviews about CivicPlus

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people! Great Leadership! You'll really feel appreciated in the work you do!

Cons

Pay could use a bump, but its government so you won't be closing a bunch of $100k+ deals.

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CivicPlus Response
1mo
Hearing this from someone who spent more than three years with CivicPlus means a great deal to us. Feeling valued for the work you do can have a lasting impact on the employee experience, so we're pleased to hear that was true during your time with CivicPlus. We appreciate the contributions you made over the years and wish you continued success in your next chapter.
2.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The actual people I was working with directly were wonderful. This company originally had a really great culture, and at the ground level, it still seems to have really great people working there. My department was the least toxic workplace I have ever seen. Unfortunately, that good culture and good values does not seem to be common the higher up you go in the chain of command.

Cons

CP's upper management is currently driving the company straight into the ground. They've been acquiring company after company without bothering to maintain the quality of any of them, including CP's own original products and services. They are working their employees as hard as possible, with as little compensation and support as possible. They want to squeeze the most money out of everything without putting anything back into it. I expect this company to collapse entirely within ten years at the most. The pay is well below industry averages, and people who actually verbalize that get laid off. They did months and months of employee satisfaction surveys that satisfaction statistics of below 20% on the subject of pay and they did absolutely nothing about it. Lay-offs are becoming more and more common and are done without any warning or any consideration for how it will affect the departments who are losing staff. Upper management is beginning to look more and more greedy, short-sighted, and vindictive.

2
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CivicPlus Response
1mo
Thank you for sharing your perspective and for the time you spent with CivicPlus. We're pleased to hear that your experience with your teammates and department was a positive one. The relationships our employees build with one another and the work they do in service of local government are an important part of who we are. We also recognize that periods of growth and change can create challenges and differing perspectives across the organization. We appreciate your candid feedback and the opportunity it provides to reflect on the employee experience. We wish you continued success in your next chapter.
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