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CivicPlus

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CivicPlus reviews

Run Away - Web Designer CivicPlus Employee Review

1.0
May 19, 2022
Web designer
Recommend
CEO approval
Business Outlook

Pros

If you work for CivicPlus for 10 years, you get unlimited vacation time (but, a lot of people can't deal with the stress for that long). The people are great. I made lasting, true friendships with coworkers.

Cons

The workload. Upper management has no idea how hard some departments or specific positions are working or don't care. Middle management is told to just get the job done and does not stand up for their team members. Middle management also has no idea what they or their team members are doing. They manage team members from areas in which they have no experience and most have little or no professional management experience. Communication and basic management have gotten even worse since the pandemic began and most of the staff has moved permanently remote. A person who did not want to move to in-person at their previous job literally applied here because they could continue to work remotely and that "it's easy to do the bare minimum and then spend the rest of the day doing whatever you want." Some positions can do this and the others who can't, watch, overworked and frustrated. This leads to the fact that the product that's being put out is subpar. Quality has gone downhill since the company began focusing on acquiring companies instead of putting more focus on its existing products, but it's noticeably worse in the last two years. Salaries are not what they should be compared to other competing markets, especially since the company used to tout the benefits of the new building which you don't get to experience when you're working remotely. The company does not actively promote or hire women into higher positions. A man in a leadership role was also recently investigated for an alleged sexual assault on a female employee.

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CivicPlus Response
4y
Thank you for your feedback. Please know that it has been shared with our leaders and we are committed to making the types of organizational changes that allow us to earn the continued tenure of valued employees. We will continue to work to find ways to balance the expectations of an industry defined by rapid development and changing market conditions with empowering employees to achieve their work-life balance needs on an individualized basis. At CivicPlus all full-time employees receive paid flexible time off as part of our benefits package with no tenure required. Flexible time off means that employees are given the ability to determine for himself or herself, consistent with the employee’s responsibilities, how much time to take off from work. We also offer 6 paid sick days and paid maternity and paternity leave.

Explore other reviews about CivicPlus

5.0
Jun 15, 2026
Solutions engineer
Recommend
CEO approval
Business Outlook

Pros

Great people! Great Leadership! You'll really feel appreciated in the work you do!

Cons

Pay could use a bump, but its government so you won't be closing a bunch of $100k+ deals.

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CivicPlus Response
1mo
Hearing this from someone who spent more than three years with CivicPlus means a great deal to us. Feeling valued for the work you do can have a lasting impact on the employee experience, so we're pleased to hear that was true during your time with CivicPlus. We appreciate the contributions you made over the years and wish you continued success in your next chapter.
2.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The actual people I was working with directly were wonderful. This company originally had a really great culture, and at the ground level, it still seems to have really great people working there. My department was the least toxic workplace I have ever seen. Unfortunately, that good culture and good values does not seem to be common the higher up you go in the chain of command.

Cons

CP's upper management is currently driving the company straight into the ground. They've been acquiring company after company without bothering to maintain the quality of any of them, including CP's own original products and services. They are working their employees as hard as possible, with as little compensation and support as possible. They want to squeeze the most money out of everything without putting anything back into it. I expect this company to collapse entirely within ten years at the most. The pay is well below industry averages, and people who actually verbalize that get laid off. They did months and months of employee satisfaction surveys that satisfaction statistics of below 20% on the subject of pay and they did absolutely nothing about it. Lay-offs are becoming more and more common and are done without any warning or any consideration for how it will affect the departments who are losing staff. Upper management is beginning to look more and more greedy, short-sighted, and vindictive.

2
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CivicPlus Response
1mo
Thank you for sharing your perspective and for the time you spent with CivicPlus. We're pleased to hear that your experience with your teammates and department was a positive one. The relationships our employees build with one another and the work they do in service of local government are an important part of who we are. We also recognize that periods of growth and change can create challenges and differing perspectives across the organization. We appreciate your candid feedback and the opportunity it provides to reflect on the employee experience. We wish you continued success in your next chapter.
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