Bonuses are a joke - Operations Department Claritev Employee Review

2.0
Feb 5, 2019
Recommend
CEO approval
Business Outlook

Pros

They used to be a great place to work for but over the years little by little people are being laid off, benefits are being taken away (who doesn't have bereavement leave?), and employees have become nothing but a number.

Cons

Every year since I've been here-over a decade, we've had a bonus which by the way they advertise as "pay for performance" however this year-3 weeks before we are supposed to get our bonus we get an email from CEO that states no bonuses because financial goals weren't reached. I understand if those responsible don't get bonuses, but what about those people who earned their bonuses through their performance. Nothing and no notice. And the response from management is "deal with it" and "it is what it is"

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Claritev Response
7y
Thank you for the feedback regarding your employment experience at MultiPlan. We are sorry that you have an unfavorable perception of the company's benefits and bonus program. MultiPlan's legacy of change is a source of pride for the company. It is through our ability to adapt to the changing needs of our clients, our employees and the industry at large that have enabled our success over the years and ensures our future viability. Our evolving organizational structure, benefits and compensation programs both reflect and support this agility. Your long career at MultiPlan, as well as our average employee tenure of eight years, is a testament to our ability to foster an environment of professional opportunity and growth. We are happy to support our employees with a robust benefits package, including a generous and flexible time off policy, very reasonable rates for healthcare coverage, a 401k plan with company match, in addition to our discretionary bonus and profit-sharing plans. We appreciate your candor and welcome an open and transparent discussion. We encourage you to discuss your concerns with your manager, a member of the executive team, or your human resources representative. Finally, it is our hope that, after further reflection on your professional development and growth at MultiPlan over twenty years, you will continue to contribute to our future success.

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Pros

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Cons

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2.0
Jun 16, 2026
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CEO approval
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Pros

Overall, the people are pleasant.

Cons

Claritev would be a great place to work if they had an effective Human Resources function to support its employees and business function. As a result of very poor HR leadership, this company will continue to suffer a lack of integrity. When they don't know something rather than take the time to figure out the right way to do things, they just wing it regardless of how it impacts others and this approach is actually rewarded

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