Good exposure and people, but lack of direction - Account Manager Clarivate Employee Review

Friendly and helpful environment and people at office.

I didn't experience anything bad in the time I worked there.

Opportunity to work with talented colleagues across North America, EMEA, and APAC. Flexible work environment with a strong emphasis on work-life balance for many teams. Complex, global business challenges that provide opportunities to develop operational, strategic, and cross-functional leadership skills. Exposure to enterprise transformation, AI, digital modernization, and large-scale operational initiatives. Collaborative teams with many dedicated employees who genuinely care about customers and each other. Ability to work with highly educated professionals across multiple disciplines and industries.

Organizational complexity and frequent restructuring can make decision-making slower than necessary. Roles, ownership, and priorities are not always clearly defined, which can create duplication of effort and reduce execution speed. Cross-functional collaboration varies significantly across organizations and often depends on individual leaders rather than consistent operating practices. Communication during organizational change could be more transparent and timely. Career progression can be challenging in certain parts of the organization due to ongoing structural changes. Continued investment in leadership alignment and organizational simplification would improve employee engagement and operational effectiveness.