Clarivate reviews

3.5

64% would recommend to a friend

(2,186 total reviews)
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Matti Shem Tov

65% approve of CEO

42% positive business outlook

Clarivate has an employee rating of 3.5 out of 5 stars, based on 2,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Clarivate employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jan 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Many of my colleagues are wonderful people who genuinely care about the customers. My immediate team is excellent, and I enjoy working and collaborating with them (which I do online, as we are scattered across the United States).

Cons

I've never once gotten the sense that our CEO Jonathan Gear or the ELT care about me as an employee. The final straw has been the CEO's response to employees' mixed adherence to the return-to-office policy. Instead of a respectful response or working with managers to encourage attendance, we received a company-wide email (yes, even to the many of us who are still fully remote with no office) declaring that we will be monitored and fired for not coming into an office. A couple days later, we had our company kick off, in which I was expected to be online at 7am to watch a pre-recorded video. Apparently the ELT isn't even expected to attend their own meeting, while the rest of us get threats. Clarivate is a company built through acquisition, so it struggles to create a cross-company culture. If they're so concerned with creating a culture of collaboration, maybe they should treat their employees with a modicum of respect so they might want to be part of it.

1.0
Jun 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Used to be a great place to work with top products and amazing people. Once upon a time clarivate used to care about clients and the employees that retain them. Several years ago the benefits and compensation were only a bit below average for the sector. You will learn how to do your job with no support and antiquated tools. Great place to pillage wealth if you are a c-level executive with a love for corporate buzzwords and no desire to bring value to the business

Cons

Clarivate has become a dysfunctional vehicle for crony capitalism. The current business plan appears to be fluffing the balance sheet by avoiding even the most basic product investment and attempting to get once-valued employees to quit before they are laid off. It’s truly a shame to see the shell of such a great company being sacrificed for the illusion of todays gain at the expense of tomorrow. The current c-suite is so disconnected from reality that they seem to think someone actually believes the propaganda that is pedaled in the delusional ego-stroking company meetings. As far as work/life balance goes, I will quote the employee appreciation t-shirt that was handed out by the geriatric billionaire at the helm of this sinking ship until he gets his last big score: “Laughter is an instant vacation”

1.0
Apr 18, 2018

Clarivate Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous work from home balance. That's about it. No, that IS it.

Cons

For the vast majority of people who were not hired at a manager/VP level position the opportunity for advancement is nothing but a pipe dream. I mean that in all seriousness, we have virtually no opportunity for advancement in any manner. The HR learning and growth initiatives, while perhaps created with good intentions by HR, are pointless. They don't (and can't) solve the root problem and I think they're probably designed more to deflect from the horrible culture of outside hiring more than anything. If I want to get promoted with a salary increase doing some online learning modules solves nothing and adds nothing to this goal. Overly excessive outside hiring for good, upper level positions that could be filled by internal candidates. The pay is not very good and neither are the bonuses for the staff level workers. The management seems to be trying to secretly build up high profile VP and ELT members for an IPO and/or divestiture of the various business units in the coming future yet does nothing to address this obvious outcome. Clearly they're filling those roles with workers that have backgrounds with known public corporations and successful companies so that it looks good in the investor prospectus and at roadshows -- I honestly feel like the management thinks the staff is too dumb to see this when it's as plain as day. Many workers are expected to work insane hours of the day because they won't hire enough workers to get the job done, yet can easily afford new acquisitions and VP positions well into 6 figures to, again, drive the IPO and divestiture goal. Barely a weekend goes by when I don't have work to do and there are several evenings per week when I am working for at least an hour or more. Given that most of us see a salary increase that barely matches inflation, many are burned out and looking for new jobs. Competition in the industry is fierce and despite what others may say, most of our products are barely treading water compared to competition and changing industry practices.

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