Was better under TR and rapidly slipping behind the industry - Strategic Account Manager Clarivate Employee Review

1.0
Jul 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent commission pay for sales reps hitting 150%+ of target. 401(k) and other benefits are pretty decent, except Employee Stock Purchase Plan under Thomson Reuters was cut in June. There previously was a lot of flexibility with working from home and other arrangements but those have tapered off a bit. Although the products are rapidly slipping backwards compared to competitors, they're still generally close to the top in terms of quality of content (not necessarily quality of overall tool).

Cons

Products are quickly becoming severely out of date and Product Leaders are leaving the company and not being replaced Competitors are catching up and customers are taking notice Clarivate Analytics is a lousy name/brand that customer are not responding to Clarivate continues to market itself as "Thomson Reuters lite" in both marketing efforts and recruitment efforts yet no one is buying it Low base salary and commission plan is worsening every year Poor career advancement opportunities Inflexible and difficult to work with middle-management Exhausting work environment, burnout culture Starting to see high turnover rate with little success in recruitment Very against constructive change or ideas in middle/upper management

Explore other reviews about Clarivate

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and helpful environment and people at office.

Cons

I didn't experience anything bad in the time I worked there.

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with talented colleagues across North America, EMEA, and APAC. Flexible work environment with a strong emphasis on work-life balance for many teams. Complex, global business challenges that provide opportunities to develop operational, strategic, and cross-functional leadership skills. Exposure to enterprise transformation, AI, digital modernization, and large-scale operational initiatives. Collaborative teams with many dedicated employees who genuinely care about customers and each other. Ability to work with highly educated professionals across multiple disciplines and industries.

Cons

Organizational complexity and frequent restructuring can make decision-making slower than necessary. Roles, ownership, and priorities are not always clearly defined, which can create duplication of effort and reduce execution speed. Cross-functional collaboration varies significantly across organizations and often depends on individual leaders rather than consistent operating practices. Communication during organizational change could be more transparent and timely. Career progression can be challenging in certain parts of the organization due to ongoing structural changes. Continued investment in leadership alignment and organizational simplification would improve employee engagement and operational effectiveness.

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