Sales - Account Manager Clarivate Employee Review

1.0
Aug 20, 2018
Recommend
CEO approval
Business Outlook

Pros

- They used to be the IP&S business of Thomson Reuters and their benefits package is from the TR era which is above the average.

Cons

- Everything is broken and takes months to get fixed (vendors don't get paid, employees don't get reinbursed, customer payments got lost). - Poor management. - Culture based in costs, not in customers or employees. - Very limited career opportunities. - Nobody cares or understand about local work laws which make complicated work for them in Latin America.

avatar
Clarivate Response
7y
Thank you for taking the time to write a review! We appreciate hearing about your personal experience and acknowledge that the transition to new independent systems has been challenging. The culture we are building as a new company is one of trust, performance and customer centricity. We have invested heavily in our technology and in the opportunities in untapped markets. The Latin American market is a big part of this and we appreciate what you are doing on a day to day basis to get us there! We are sorry you feel you have limited career opportunities and we invite you to have those discussions with your leader. We have a number of learning and development education and seminar programs and we hope you take advantage of those. My peers and I are committed to ensuring our employees feel heard, so I hope you take an opportunity to reach out to discuss what is working and what is not.

Explore other reviews about Clarivate

5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work and fun teams

Cons

Nothing to be honest in

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with talented colleagues across North America, EMEA, and APAC. Flexible work environment with a strong emphasis on work-life balance for many teams. Complex, global business challenges that provide opportunities to develop operational, strategic, and cross-functional leadership skills. Exposure to enterprise transformation, AI, digital modernization, and large-scale operational initiatives. Collaborative teams with many dedicated employees who genuinely care about customers and each other. Ability to work with highly educated professionals across multiple disciplines and industries.

Cons

Organizational complexity and frequent restructuring can make decision-making slower than necessary. Roles, ownership, and priorities are not always clearly defined, which can create duplication of effort and reduce execution speed. Cross-functional collaboration varies significantly across organizations and often depends on individual leaders rather than consistent operating practices. Communication during organizational change could be more transparent and timely. Career progression can be challenging in certain parts of the organization due to ongoing structural changes. Continued investment in leadership alignment and organizational simplification would improve employee engagement and operational effectiveness.

2
See reviews by: Helpful|Rating|Date|All