A workplace where your voices are actually heard! - Product Support Representative Clarivate Employee Review

5.0
Aug 27, 2020
Recommend
CEO approval
Business Outlook

Pros

The Penang GBC is definitely the best workplace ever! With an exemplary senior leadership team, supportive and eager colleagues, the working environment is engaging and very positive. New hires undergo carefully curated 9 weeks of training to prepare for their roles and receive guidance from senior employee. At the same time, the company is invested in the development of its employee. Nobody gets left behind!

Cons

Way too much excitement sometimes!

Explore other reviews about Clarivate

5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work and fun teams

Cons

Nothing to be honest in

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with talented colleagues across North America, EMEA, and APAC. Flexible work environment with a strong emphasis on work-life balance for many teams. Complex, global business challenges that provide opportunities to develop operational, strategic, and cross-functional leadership skills. Exposure to enterprise transformation, AI, digital modernization, and large-scale operational initiatives. Collaborative teams with many dedicated employees who genuinely care about customers and each other. Ability to work with highly educated professionals across multiple disciplines and industries.

Cons

Organizational complexity and frequent restructuring can make decision-making slower than necessary. Roles, ownership, and priorities are not always clearly defined, which can create duplication of effort and reduce execution speed. Cross-functional collaboration varies significantly across organizations and often depends on individual leaders rather than consistent operating practices. Communication during organizational change could be more transparent and timely. Career progression can be challenging in certain parts of the organization due to ongoing structural changes. Continued investment in leadership alignment and organizational simplification would improve employee engagement and operational effectiveness.

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